
Terms of Service
TERMS OF SERVICE FOR COI-VERIFY.COM
IMPORTANT - PLEASE READ THE FOLLOWING TERMS AND
CONDITIONS OF USE VERY CAREFULLY:
These Terms and Conditions of Service (the "Terms of Service”) apply to the COI-VERIFY™
web site located at www.coi-verify.com, and all associated sites linked to www.coi-
verify.com by COI-VERIFY, LLC, its insurance carrier and insurance agency partners and
affiliates, including COI-VERIFY™ sites around the world (collectively, the "Site"). The Site is
the property of COI-VERIFY, LLC and its licensors. These Terms of Service apply to all
users of the site who are and/ or contributors of content.
BY USING THE SITE, YOU AGREE TO THESE TERMS OF SERVICE; IF YOU DO NOT
AGREE, DO NOT USE THE SITE.
COI-VERIFY™ is an online insurance verification and risk transfer process. The COI-
VERIFY™ Service and network (collectively, ”COI™”, “COI-VERIFY™”, the “COI™
Service”, the “COI-VERIFY™ Service”, the “Service” or “COI-VERIFY™ Software”) is
operated by COI-VERIFY, LLC (collectively, “us”, “we”, “our”, “Company”, “COI™”, or
“COI-VERIFY™”). By accessing www.COI-VERIFY.com (collectively, the “Site” or the
“Website”), You (collectively, the “user”, “you” or “the company that you are authorized
to represent”) signify that you have read, understand and agree to be bound by these
Terms of Service ("Terms of Service" or "Agreement"), whether or not you are a
registered member of COI-VERIFY™. Your use of the Site constitutes your acceptance
of the Terms of Service. It is your obligation to ensure that You have read, understand
and agree to the most recent terms available on the Website.
Please read these Terms of Service (collectively the “Agreement” or “Terms of Service”)
before using the Services offered by COI-VERIFY, LLC. This Agreement sets forth the
legally binding terms and conditions for your use of the Service, and any other features,
Content, or applications offered in connection with the Service. For purposes of the
Terms of Service, the term “Content” includes, without limitation, any advertisements,
advice, suggestions, recommended actions, blogs or forum comments, processes,
forms, information, contract templates, policy templates, data, text, photographs,
software, scripts, graphics, and interactive features generated, provided, or otherwise
made accessible by Company or its partners on or through the Service. Any new
features or tools which are added to the current website shall also be subject to
these Terms of Service.
We reserve the right, at our sole discretion, to modify or replace any of the Terms of
Service, or change, suspend, or discontinue the Service (including without limitation, the
availability of any feature, database, or Content) at any time by posting a notice on the
Site or by sending You an email. We may also impose limits on certain features and
Services or restrict your access to parts or all of the Service without notice or liability. It
is your responsibility to check the Terms of Service periodically for changes. Your
continued use of the Service following the posting of any changes to the Terms of
Service constitutes acceptance of those changes. If You do not agree to abide by these
or any future Terms of Service, then do not continue to use or access the Service or the
Site.
This COI-VERIFY, LLC Terms of Service for COI-VERIFY.com
(the "Agreement") is a legal agreement between You and COI-VERIFY, LLC. This
Agreement governs your use of COI-VERIFY.com (the "Service"), the COI-VERIFY.com
Web site (the "Site"), COI-VERIFY™ Software’s data (the "Data"), and all data supplied
by You or other users (“User Data”).
You acknowledge and accept the terms and conditions of this
Agreement by using the Service.
IF YOU DO NOT AGREE WITH THESE TERMS, YOU SHOULD
IMMEDIATELY STOP USING THE SERVICE.
License. During the term of this Agreement, COI-VERIFY™ grants You the right to
access and use the Service via the Website with the particular user roles available to
You according to your subscription type. This right is a non-exclusive, non-transferable
license to use the Service at such time as it is generally available. This right is limited by
and subject to this Agreement. This Agreement does not grant You access to COI-
VERIFY™ Software, Data, User Data or any other COI-VERIFY™ property other than
for the purposes of using the Service.
Eligible Providers. You understand and agree that the actual performance of the
Service may be made by COI-VERIFY™ Software, one or more affiliates of COI-
VERIFY™ Software, or subcontractors of any of the foregoing entities (collectively, the
“Eligible Providers”). For purposes of this Agreement, performance of the Service by
any Eligible Provider shall be deemed performance by COI-VERIFY™ Software. COI-
VERIFY™ Software shall remain fully responsible for the performance or non-
performance of the Service by any Eligible Provider to the same extent as if COI-
VERIFY™ Software performed or failed to perform such services. To the extent You
may have a claim arising out of or related in any way to this Agreement or the
performance or nonperformance of the Service, You agree that COI-VERIFY, LLC and
not any Eligible Provider is responsible for any such claim.
Usage Limitations, Obligations and Availability. You agree that You will not provide
access to the Service to any party other than yourself and other joint owners of your
Service account, and You will take reasonable precautions to safeguard your password
(the "Access ID") and keep it confidential. You agree to use the Service and the Data
only for lawful purposes. You agree not to resell, duplicate, reproduce or exploit any part
of the Service without prior written permission from COI-VERIFY, LLC. You may not use
the service to store, host, or send unsolicited e-mail (“SPAM”) or SMS messages. You
may not use the Service to transmit any viruses, worms, or malicious content. You are
responsible to provide at your expense all necessary telephone lines, Internet
connection and equipment needed to access the Service. You must maintain the
confidentiality of your assigned User Name and Access ID for the Service and You are
responsible for all charges incurred under your User Name and Access ID, unless
otherwise provided under these terms. The availability of the Service, the Site and the
Data may be subject to interruption and delay without notice.
Right to Control and Remove Content. You shall not post any data, content or
information nor take any action that is illegal, objectionable or in any way detrimental to
COI-VERIFY™ Software, the Site, Service users, the Service, Data, User Data, Eligible
Providers or the intent or spirit of this Service. COI-VERIFY™ Software has the
absolute unconditional right, without limiting other remedies, to remove or limit any
content, data, or any type of communication or information that COI-VERIFY™
Software, in its sole discretion, deems objectionable or unsuitable in any way; to limit,
suspend or terminate your account, prohibit access to the Site and to take technical and
legal steps to prohibit your use of or access to the Site, Services, Data, User Data,
Eligible Providers or any related service or data.
Changes to the Service and this Agreement. COI-VERIFY™ reserves the right to
change the Service and this Agreement, including fees, in COI-VERIFY’s sole discretion
and from time to time, without notice to You except as required by applicable law. If You
do not agree to any amendments, You may stop using the Service and terminate this
Agreement as described below. Your use of the Service after You are notified of any
change will constitute your agreement to the change.
Privacy. COI-VERIFY™ Software does not sell individual customer names or business
information to third parties. COI-VERIFY’s Privacy Policy is posted on the Site. By using
the Service, You authorize COI-VERIFY™ to use the information to provide the Service
subject to COI-VERIFY’s Privacy Policy.
Subscription. COI-VERIFY™ reserves the right to charge fees for certain features of
the Service. If you subscribe to such features, all applicable fees shall be paid prior to
accessing the features. COI-VERIFY™ reserves the right to change its fees and to
institute new fees at any time. Use of the Service by You following such changes
constitutes your acceptance of any new fees or changes.
By subscribing to COI-VERIFY™, You are automatically enrolled in COI-VERIFY's
communication outreach services. These services include email communications,
newsletter distribution and other services COI-VERIFY™ employs to disseminate
information to members. You may unsubscribe at any time by clicking on the
'unsubscribe' link available in all distributed communication.
Fees. You may access the current COI-VERIFY™ fee schedule on the COI-
VERIFY.com website.
Third Party Services. Optional products and services may be available to You through
the Service and may require a credit card, approval by a third party, internet access,
and/or additional fees, and may also require You to accept a separate license
agreement or abide by terms and conditions for use. In order to access certain of these
products and services, COI-VERIFY™ Software allows You to link with other Web sites
that are owned by third-party vendors (the "Vendors"). Under no circumstances shall
COI-VERIFY™ Software, or its subsidiaries or affiliates, be responsible or liable in any
way for products or services offered by the Vendors. Matters relating to credit
transactions, such as charge-backs of credit card charges, are the responsibility of the
institution that handles your account.
Disclaimer Regarding Links To External Sites. The Service includes links to other
Web sites on the Internet that are owned and operated by third parties not under the
control of COI-VERIFY, LLC. COI-VERIFY™ Software provides the links for
your convenience only and does not provide a warranty of any type regarding the
actions of such third parties or the security of information sent to such third parties while
You are using their Web sites. Under no circumstances shall COI-VERIFY, LLC, or its
subsidiaries or affiliates, be responsible or liable in any way for the availability of
services or products offered, or the content located on or through, any such third party’s
Web site.
Consent to Electronic Communications. The Service is an electronic, Internet based-
service. Therefore, You understand and agree that the Service can be used for
transmission of your content and that during processing, your content, including
invoices, payment reminders and personal messages, may be transferred unencrypted
over the Internet. You also understand and agree that this Agreement will be entered
into electronically, and that the following categories of information ("Communications")
may be provided by electronic means:
1.This Agreement and any amendments, modifications or supplements to it;
2.Any customer service communications, including without limitation communications
with respect to claims of error or unauthorized use of the Service; and
3.Any other communication related to the Service.
Term and Termination. You may terminate this Agreement at any time, provided,
however, COI-VERIFY™ may require You to contact Client Services via telephone to
arrange for account closing and to confirm your identity. COI-VERIFY™ may terminate
this Agreement at any time upon notice to You, which may be delivered via e-mail to
your latest e- mail address in COI-VERIFY’s records. In addition, if either party
breaches a material provision of this Agreement, then the other party will have the right
to terminate this Agreement immediately by giving notice to the party in breach. The
termination of this Agreement shall not affect any fees or charges due to COI-VERIFY™
prior to termination, nor shall termination affect your liability or obligations under this
Agreement.
DISCLAIMER OF LEGAL SERVICES AND CONSEQUENCES
COI-VERIFY is only a repository of information that facilitates the exchange of that
information. The information and documents provided in the Service, Site, Data and
Content include insurance policy questionnaire templates, contract documents and
other information that may be used for contracts, may conflict with existing laws in some
jurisdictions and may have other legal consequences. Additionally, You may perform
acts or omit to perform acts based on the Service, Site, Data, or Content that may have
legal consequences. For all acts or omissions, contracts you enter into and any other
decisions you make relating in any way to the Service, Site, Data, or Content You
should have your attorney review and approve your actions. The applicability,
accuracy, completeness, or adequacy of the Service, Site, Data and Content are not
warranted or guaranteed. COI-VERIFY, LLC is not a law firm and does not provide
legal services. The Service, Site, Data and Content are provided with the
understanding that the information is not intended to and does not constitute legal
advice and does not form an attorney-client relationship. The documents have been
licensed to you for your personal use only. You may use, edit, and reproduce the
templates but may not reproduce them for resale. Laws vary from jurisdiction to
jurisdiction. Use of part or all of a contract or a recommended action may be prohibited
or may not provide the intended result. You should consult with your attorney before
taking any action or entering into any contract. The Service, Site, Data and Content are
provided without any guarantee or warranty regarding the suitability or enforceability of
all or part of the documents or any actions You may take. User acknowledges that the
forms are generic; are not prepared for any particular state or jurisdiction; and are
provided for User’s convenience only. The use of the documents and information
contained in the Service, Site, Data and Content may have important legal
consequences and User agrees to consult its attorney to ensure compliance with
applicable laws. It is User’s responsibility to determine specific contractual requirements
and legal consequences for its jurisdiction. User acknowledges that COI-VERIFY, LLC
is not providing legal advice and User has no attorney-client relationship with
COI-VERIFY, LLC.
THE USER AGREES THAT COI-VERIFY.COM SHALL NOT BE LIABLE
IN ANY WAY FOR ANY CLAIM OF ANY TYPE ARISING OUT OF OR
RELATED IN ANY WAY TO THE USER’S USE OF DOCUMENTS OR
FORMS PROVIDED OR TO THE USER’S ACTS OR OMISSIONS BASED
IN ANY WAY ON INFORMATION PROVIDED IN THE SERVICE, SITE,
DATA OR CONTENT.
IF YOU DO NOT AGREE TO THESE TERMS OF USE, DO NOT USE
ANY COI-VERIFY, LLC DOCUMENTS.
DISCLAIMER OF WARRANTY. YOU EXPRESSLY AGREE THAT USE OF THE
SERVICE, SITE, DATA AND CONTENT IS AT YOUR OWN RISK. THE SERVICE,
SITE, DATA AND CONTENT IS PROVIDED "AS IS" WITH NO WARRANTIES
WHATSOEVER, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF
AVAILABILITY, RELIABILITY, NON-INFRINGEMENT, MERCHANTABILITY OR
FITNESS FOR A PARTICULAR PURPOSE.
DISCLAIMER REGARDING USER DATA. YOU MAY PROVIDE DATA THROUGH
THE USE OF THIS SERVICE THAT YOU MAY CONSIDER CONFIDENTIAL. YOU
AGREE THAT COI-VERIFY™ SOFTWARE MAY DISCLOSE “USER DATA” TO
OTHER PARTIES USING THE SERVICE. OTHER SERVICE USERS, INCLUDING
BUT NOT LIMITED TO INSURANCE CARRIERS AND INSURANCE AGENTS, MAY
INADVERTENTLY PROVIDE INCOMPLETE OR INCORRECT DATA REGARDING
YOU , OTHER USERS, OR THIRD-PARTIES. YOU AGREE THAT COI-VERIFY™
SOFTWARE SHALL NOT BE LIABLE IN ANY WAY FOR THE DISCLOSURE OF
“USER DATA” TO ANY OTHER PARTIES NOR FOR THE DISPLAY, DISTRIBUTION,
OR TRANSFER OF INCOMPLETE OR INCORRECT DATA. COI-VERIFY™
SOFTWARE SHALL NOT BE LIABLE FOR OTHER USER’S CONTENT, ACCURACY
OR INACCURACY OF SUCH CONTENT, ACTIONS OR INACTIONS. YOU AGREE
TO WAIVE ANY AND ALL CLAIMS FOR DAMAGES OF ANY KIND AGAINST COI-
VERIFY™ SOFTWARE EXCEPT AS ALLOWED UNDER THE LIMITATION OF
LIABILITY PROVISIONS.
LIMITATION OF LIABITITY. IN NO EVENT WILL COI-VERIFY, LLC BE
RESPONSIBLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING LOST
PROFITS (EVEN IF ADVISED OF THE POSSIBILITY THEREOF)
ARISING OUT OF OR RELATING IN ANY WAY TO THE SERVICE, SITE,
DATA OR CONTENT. YOUR SOLE REMEDY FOR ANY LIABILITY IS A
REFUND OF TOTAL FEE’S PAID TO COI-VERIFY™ IN THE 30 DAYS
PRIOR TO THE ACTION GIVING RISE TO THE LIABILITY.
DISPUTES WITH OTHER USERS OR THIRD PARTIES. If you have a dispute with
one or more users or third-parties arising out of or relating in any way to the site,
service, data, or user data, COI-VERIFY, LLC, its officers, directors, agents, employees,
successors and assigns shall not be liable for any claims, damages, lawsuits, demands
of any kind, known and unknown, arising out of or connected in any way with such
disputes.
INDEMNITY. You will indemnify, defend, and hold harmless COI-VERIFY, LLC, its
officers, directors, agents, employees, successors and assigns, from any and all claims,
damages, lawsuits, or demands of any kind, including reasonable attorney’s fees,
(collectively referred to as Claims) made by any other users or third-party arising out of
or related in any way to your use of this Site, Service, Data, User Data, Content or your
violation of any law or rights of the claimant. This indemnity obligation is valid for all
Claims in which You are wholly or partially, in any amount or percentage, liable. This
indemnity obligation does not apply if COI-VERIFY™ is solely liable for the Claims;
however, if You are liable in any amount or percentage for the Claims, then You must
indemnify and defend COI-VERIFY, LLC for its acts or omissions.
VENUE AND IMPROPERLY FILED CLAIMS. All claims must be brought in the State
Circuit Court in Richland County, South Carolina. All claims filed or brought in any other
jurisdiction shall be considered improperly filed. Should you file a claim in any
jurisdiction other than South Carolina Circuit Court in Richland County, South Carolina,
you will be liable to COI-VERIFY, LLC for attorney’s fees and costs up to $10,000 if
COI-VERIFY™ notifies you in writing of the improperly filed claim and you fail to
promptly withdraw the improperly filed claim.
OTHER PROVISIONS. COI-VERIFY, LLC may assign this Agreement to any future,
directly or indirectly, affiliated company. COI-VERIFY™ may also assign or delegate
certain of its rights and responsibilities under this Agreement to independent contractors
or other third parties. If any provision of this Agreement is unenforceable, the validity
and enforceability of the other provisions shall not be affected. Failure of any party to
enforce any provision of this Agreement shall not be construed as a waiver of such
provision or of the right to enforce such provision. This Agreement shall be governed by
and construed under the laws of the State of South Carolina. You hereby consent to the
jurisdiction of the courts of South Carolina with respect to any claim relating to this
Agreement. The Disclaimer of Warranty, Indemnity and the Other Provisions sections of
this Agreement shall survive the termination of this Agreement. The parties agree that
any communication relating to the Agreement sent via e-mail constitutes a "writing" for
all purposes, including the giving of notice, hereunder. The captions of Sections herein
are for convenience only and shall not control or affect the meaning or construction of
any of the provisions of this Agreement.
ENTIRE AGREEMENT. You agree that this Agreement is the complete and exclusive
statement of the agreement between You and COI-VERIFY™ related to the Service,
which supersedes any proposal or prior agreement, oral or written, and any other
communications between You and COI-VERIFY™ relating to the subject matter of this
Agreement. If there is a conflict between any communication and the terms of this
Agreement, the terms of this Agreement shall control.
FEEDBACK. COI-VERIFY™ Software may provide You with a mechanism to provide
feedback, suggestions and ideas about the Service or other COI-VERIFY™ online
products and services (“Feedback”). You agree that COI-VERIFY™ may, in its sole
discretion, use the Feedback in any way, including but not limited to future modifications
of the Service, multimedia works and/or advertising and promotional materials relating
thereto. You hereby grant COI-VERIFY™ a perpetual, worldwide, fully transferable,
non-revocable, royalty free license to use, reproduce, modify, create derivative works
from, perform, distribute and display for any purpose any information You provide to
COI-VERIFY™ Software as Feedback.